Usable Req 2
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USABLE-2. USABILITY ASSESSMENT
Entities MUST assess the usability of the communications, interfaces, policies, data transactions, and end-to-end processes they conduct in digital identity management functions.
Entities may satisfy this Requirement by confirming that they have conducted a usability assessment of their digital identity management functions. Other Requirements and best practices in this set address their duty to mitigate issues identified in that assessment.
Consult the UXC Guidelines and Metrics page. An archived version as of October 2015 is stored at: https://workspace.idesg.org/kws/public/download.php/58/User-Experience-Guidelines-Metrics.docx