Usable Req 1

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USABLE-1. USABILITY PRACTICES

Entities conducting digital identity management functions MUST apply user-centric design, and industry-accepted appropriate usability guidelines and practices, to the communications, interfaces, policies, data transactions, and end-to-end processes they offer, and remediate significant defects identified by their usability assessment.

SUPPLEMENTAL GUIDANCE

The term "user-centric" design is a key tenet and requirement of the IDESG founding document: the National Strategy for Trusted Identities in Cyberspace (NSTIC) dated April 15, 2011. This term is further described in Appendix A and is a common term in the User Experience domain.

REFERENCES

Consult the UXC Resources page for examples of non-normative UX practices. An archived version as of October 2015 is stored at: https://workspace.idesg.org/kws/public/download.php/60/UXC-Resources.docx

Consult the UXC Dictionary page for examples of UXC definitions of terms in these requirements and supplemental guidelines, in addition to those provided in Appendix A to this document. An archived version as of October 2015 is stored at: https://workspace.idesg.org/kws/public/download.php/59/UXC-Dictionary.docx

APPLIES TO ACTIVITIES

REGISTRATION, CREDENTIALING, AUTHENTICATION, AUTHORIZATION, INTERMEDIATION

KEYWORDS

ASSESSMENT, DESIGN, REMEDIATION, USABILITY



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