Best Practices and Example for RP System

Status

This example is now a work in progress of the UX committee of the IDESG.

This page is designed to assist designers and developers of relying party (RP) web sites. Technical terms are used to convey the information that they will need to perform their task that may not be familiar to the casual reader.

For a less technical document see the Identity Model Overview.

For general concepts see the Identity Modeling Introduction.

Content

Goals of the Best Practices and Example

In furtherance of the objective of an ecosystem of trusted identities in cyberspace, it is incumbent on the various committees of the IDESG to produce guidelines that can help designers and developers to create web sites that support the ecosystem. There is no better test of the existing guidelines that to create a web site that meets those goals. This example gives the UX committee the actual experience of applying their guidelines as well as providing an example of that effort for anyone designing or developing a compliant web site.

The goals set out the needs and constraints on an example for use by a Relying Party (RP) systems design.

1. Provide web sites guidelines and an example of code that can be used: (in order of priority)
   1. to provide an example that can be used by any web site to more easily achieve IDESG compliance,
   2. to create an IDESG compliant Relying Party web site so that the IDESG can be a paradigm for its own principles,
   3. to create a database of site members that can be used to create identity claims for various IDESG sites and activities.
2. Support federation to more that one external widely used or IDESG compliant Identity Providers (IdPs).
3. Support two factor authentication.
4. Provide in-line guidance in the example code of the IDEF requirements that a developer of any web site can apply.
5. Support various stake-holders of the IDESG, such as Health Care and Government.

Non-goals for this Example

This project is limited to the case of one user interacting with one Relying Party (RP) over an extended period of time using one or more Identity Providers (IdPs). The example does not consider the case where privacy enhancing technology is used to prevent linkage between different instances of use of the internet.

Design Thinking

Given the goals above, design thinking is needed to produce a solution in the form of patterns which meets the user's desires and intent. For example in the need to capture the user's acceptance of the privacy policy and the terms of use, a design pattern could just let the user read and accept the site's stated policies. But what the user wants is control on how their private information is used. The solution below tries to address both the RP site goals and the user desires in a way that allows users to see their past expressed intent and change it as befits their current intent. This is in keeping with the Usable Best Practice A of the SALS requirements.

Access to the Example

Currently a working draft of the Relying Party example web site is available here http://idesg-rp.azurewebsites.net/

Identifier used in Best Practices

Selection of the format of the Identifier

The operating assumption is that any identifier used for authentication must be unique and work effectively on the internet. On the internet unique identifiers are created as a scheme under the Uniform_Resource_Identifier (URI) as defined in RFC 3986. The only scheme that is widely used for identifiers is the mailto: scheme specified in RFC 822 and RFC 1122 where it is defined as "a@b.c" where "a" is usually considered to be a name and "b.c" to be the Identity Provider (IdP). While other identifiers have been created by IdPs, only the mailto: scheme is both URI compliant and well known to the community and so it is the recommended best practice for IDESG use. The specific technical reason for defining the identifier in such a limited structure is so that the RP can find the IdP configuration by looking at some well known URL (see RFC 5785) for that information. (n. b. The OpenID 1.0 code required a different syntax for identifiers that uses URL encoding of a.b.c described in the acct: scheme. There are a few existing Open ID providers that still use only the acct: scheme. If they have not fixed their code to permit the mailto: scheme for acquiring configuration information, they will not be able to provision IDs for this design.)

With the rise of personal communication devices, the internet may not be to the only source of user identifiers. Specifically one good practice is to use the user's cell phone number for authentication. The security and privacy of other authentication identifiers should be explained to the user before they are permitted to select one.

It is not required that any identifier is provisioned with an email (see RFC 7505) or other account that can receive notifications. However, if the relying party wants to use an account for notifications they should verify that the account provided belongs to a user that is willing to receive notifications. It is not sufficient simply to ask the user that is registering with the relying party since an attacker could be trying to send unwanted notifications to the unsuspecting owner of the account. Therefore it is incumbent on the relying party to verify the validity of the account by sending a verification to the account and awaiting a favorable response from someone that can access the account before adding the identifier to a list to receive notifications. This best practice applies to applications installed on mobile devices as well as to web browsers.

Compliance and Recovery of User Identifiers

To minimize the cognitive load on the user, this example asks for the user name in the form of an email address and then populates both the user name and the user email address fields of the database with that one string. If the user starts from a federated identity, like Google, that will be the user's email address at the federated IdP. If the user creates their own logon first then the Google email address will not be stored anywhere as the user identifier from Google is unique to the Google sign in identifier. While that provides some privacy protection, it is only because the user name appears in text form only for limited parts of the interchange, all of which should be protected by TLS. If user cognitive overload is not a primary concern the implementation could be changed to force the user to pick a user name as describe below in this same section.

The identifier used for authentication of a user is not well suited as the primary database key for the user since the specific IdP selected by the user for authentication is known to change over time. For this reason the identifier in the example database is a simple GUID which is statistically sure to be unique. Also the example allows for more than one authentication scheme to be enabled by a user. This choice carries some cognitive load for the user as the specific identifier selected by the user at registration must be known by the user at the time of later authentication. For that reason it is best practice for the RP to provide the user with other means to request their authentication (signin) identifier, which is yet another reason for the user to register an email address or phone number to receive the forgotten information.

If the RP registers itself with a federated IdP (like Microsoft or Google) then the user's email address never needs to be exposed to the RP in any situation, only the GUID assigned by the IdP which is put into the signin data table. If the user tries authentication with a dynamically registered IdP with OpenId Connect, then the user's email address must be requested by the RP for the purposes of locating the configuration information of the IdP. Note that the name part of the user email address is not required, but there is unlikely to be any user experience that would allow that distinction. Note that the OpenId Connect compliance certification process requires dynamic registration with a TCP port number, which is bad privacy practice and incompatible with the known naming schemes listed above. That requires special code to be inserted into the example for the sole purpose of OpenID compliance, and is never used in production.

For compliance tests of the RP system by a privacy auditor, the database dump will show that for preregistered federated IDs, the user email address is not stored in the database. It is likely that compliance tests will force the UX to be modified to encourage the user to enter a user name for display within the RP registration name space that is not related to any email or real world name and address. If the RP requires a real-world name and address for its own compliance criteria, then that must remain distinct from the user display name and the user email address. Any real-world identification information must be protected as befits the compliance criteria that the RP chooses to adopt.

Identifier from federated IdPs

Note that the identity stored in the user logins table is typically anonymized by the IdP so that it bears no relation to the user's URI at that IdP. So it is possible to use Google as for sign in to the RP web site without ever seeing or storing the email address that Google uses as a URI. Note that this is not guaranteed by Google. Since most IdPs of interest use OpenID Connect, the OAUTH 2.0 request to Google from the RP could ask for any of the profile information kept by Google. If the user declines to release the information to the RP, the authentication attempt with OpenID Connect will fail. From that persective OpenID connect is doing nothing within the protocol to protect User Private Information. It is up to the RP to ask for the minimum required information.

User Experience at the RPs

The user needs to be able to understand the nature of the Identity Model that is the basis for the User Private Information held by the RP. The sample below shows on the left side a typical federated ID site with a collection of well-known social sites plus a place for a username if that's what the user prefers. The right side of the images shows the next page after the user has selected a social site for signin. This images shows some good patterns as well as some bad (anti-) patterns. First the good. the user knows what attributes are being requested by the RP from the social site. It is also good that the page shows the user how to change the permissions for user attributes granted to it. The bad is that the user cannot change the user attributes that are selected on first signin. Also the terms and privacy statement are dense legalese which are written to protect the site owner. Terms that are hard for the user to understand will not be permissible in the EU once the GDPR comes into force in May 2018.

Personal Information evaluated for use in the Example

Note that the term Individual here means a human being. That should not be considered to prevent the RP from also supporting non human users.

1. Categories of data editing enabled for users of data contained in the user data base (these categories are shown part of the data base schema, but some fields may change categories as the relationship between the user and RP changes over time):
   1. Required by the operation of the site and not editable,
   2. Required by the site owner but editable by the user,
   3. Optional data editable by the user,
   4. Links from external IdPs that are removable by the user,
   5. Data provided by 3rd parties together with a link to those 3rd parties for redress by the user.
   6. Data provided by 3rd parties can be marked as in dispute by the user if they cannot alter it.
2. Personal data evaluated against the above categories is shown in the following model of the user. Where possible names used in the model match those used in the Open ID Connect standard claims. In those cases the lower case underline separate name was converted to a user friendly spelling and the background highlight with blue. Strictly speaking identity claims data is ONLY relevant in the AspNetUserLogins table, so this linkage is only for convenience as a taxonomy of the element names.

For more information see this page on User Private Information.

Model of the User in the Database

The goal of the data collected (as a User Object) about the individual and organizational users is to model the Users that are served by the web site with User Private Information intended for release by the users. Field names taken from other standards, like Open ID Connect, are highlighted in blue. This is a practice where the RP can determine the category tag used on each data field in advance based on the needs of the site. It may be necessary for the RP get user consent which requires that some fields are dynamically tagged based on user intent or user actions. In those cases are more complex design might be required. For example a deletion date may need to be associated with some fields.

Element Name	Contents	Cat	Explanation for category
ID	identifier unique within the db	1	required for internal lookups
Status	Boolean	1	yes = active, no = inactive (entries are never deleted)
Type	numeric	1	(1)individual, (2)organization (can be a parent), (3) pseudonym (avoid any linkage)
Parent	link (exactly one)	2	link to an organization in this db, the default parent is the IDESG root entry
Member	code	1	0=none, 1= member in good standing, 2=candidate for membership, 3=suspended or resigned
Role	link (zero or more)	1	none, registered member, member of the parent member, voting member of the parent, site admin
Email Type		3	0=untyped, 1=prohibited, 2=allowed, 3=digest only
ui locales	URI	3	User's preferred languages, represented as a space-separated list of BCP47 [RFC5646] language tag values, ordered by preference. For instance, the value "fr-CA fr en" represents a preference for French as spoken in Canada, then French (without a region designation), followed by English (without a region designation).
ZoneInfo	URI	3	time zone for the named individual, it has less relevance for orgs
Email	URI	2	this example assumes that contact with the user is required, also used for recovery. While it is possible for later reuse of the email name to cause a collision, this needs to be considered as unique at the time it was verified.
Email Verified	Boolean	1	to avoid spam against some email that has been entered without the owner's knowledge
Password Hash	hash	3	to allow user access local to the web site - only one authN method is required
Federated Logins	link (zero or more)	4	The example shows how to create these for Google and Facebook
Security Stamp	byte string	1
Phone Number	string	3	not required in this example, also used for recovery with SMS. As with email this ID can be compromised or reused at a later time, but would be unique when verified.
Phone Number Verified	Boolean	1	May be required if the telephone number is entered in order to avoid spamming.
Two Factor Enabled	Boolean	5	User choice at first, this should be moved to the authN table
Lockout end date	Date	1	set by the system when lockout occurs - since the user is locked out, this cannot be changed
Lockout enabled	Boolean	1	Not required on this site - possibly the value could be given to the user
Access Failed	count	1	site accounting
Legal name	alphanumeric	2	Since the key is the ID, this can be changed, but only when legal documents are change as well - It is never displayed except to site admins
Display name	alphanumeric	3	So that members will know how to refer to each other aka user or username
Stipulation	link to document (zero or more)	2	User accepted stipulation on privacy, ToU, IPR or other policy together with any user response

Site documents and user expressed intent

Note that this record (called the stipulation) allows a range of responses from the user, such as would be the case if the user accepted data sharing with affiliated companies, but not with unrelated parties.

Element Name	Contents	Cat	Explanation for category
ID	identifier unique within the db	1	required for internal lookups
User ID	GUID	1	Link back to the user record
Document	URI	1	Link to the document shown to the user
Document Validation	hash	1	Used to prove the document accepted by the user
Doc Type	code	1	0 = unk, 1 = PP, 2 = ToU, 3 = IPR etc.
Intent	XML	2	The coded response of the user to the document as shown (an alternative would be a JSON object)
Date of Intent	Date	1	The date posted to the db

Schema used in the Example

Some of these connections are described in theoretical terms on the page Identity Model.

Support for the IDESG Web Site

The IDESG organization has several additional requirements that have been instrumental in formatting the model of user data described above. In particular the IDESG maintains a mailing list that requires the users to enter at least one verified email address for organizational notifications. Once a user decides to join the IDESG, the member candidate needs to execute some legal documentation with respect to intellectual property requirements (IPR). This means that the candidate needs to provide a legal name and a signed IPR document. This legal name is never displayed except to administrators of the IDESG. The user is permitted to enter any sort of display name by which they are known to other members and which will appear on submission to the IDESG by those members.

The Web Sites used by IDESG

Web Site	Technology	Maintained by	spare	notes
IDESG.ORG Public	DotNetNuke	inventures.com		primary trust zone
IDESG.ORG Members	database	kavi.com		member db is distinct
WIKI.IDESG.ORG	Wikimedia	Ping?
IDEFREGISTRY.ORG	word press	Early Adopter		separate trust zone
Showing currently known information

Working Notes

Next steps

Set up goals and start to build examples and best practices for all of the roles in an ID ecosystem.

1. Now that the IDESG has established a self assessment, work on enabling the ID ecosystem needs enable relying parties and other entities to comply.
2. Promote a Trustmark with UX collateral, images of various sizes for web sites.
3. The IDESG web site itself should be an example of Guidelines.
4. There is an IdP which shows the Guidelines for that industry. (The roles of IdP generates identity tokens. It may consume input from user credentials, but not identity tokens.)
5. The various IDESG web sites become example of RP Guidelines.
6. The UXC work on suggestions for the look and feel of a Guidelines RP.
7. The UXC work on a use case for an IdP and AP.
8. Move the example RP into broad adoptions for relying parties.
9. Preliminary work on the IdP has begun.
10. The best practice protocol for inter op between IdPs and RPs is the OpenID Connect protocol.

Questions and Answers for Designers and Developers

Necessitated by the issues with the existing rolls and the need for a new membership plan IDESG will put in place:

1. A modern individual respectful enrollment and registration system for identities as well as identity services.

2. IDESG will then use this as the authoritative source for member and registrant services.

3. As part of the IDESG membership plan we will issue credentials that adhere to our own principle

4. Provide not only member credentials for IDESG resources but also options for credentials that would be externally accepted.

5. Separation of identifier and attributes, for example the indicator of acceptance of the IDESG IPR should not be a condition of the identifier, but a separate field bound to the identifier.

6. Single sign-on would mean only one password/credential with a single complexity requirement, which is not the case today.

7. IDESG will provide options for authentication and other services from members of the IDEF Registry

a. In which case IDESG (or organizations certified by IDESG) will act as the independent 3rd party to assess their services.

Will need to build for best practices:

• Privacy policy (PP) (for IDESG it is https://www.idesg.org/Privacy-Policy)
• Terms of use (ToU) (for IDESG it is https://www.idesg.org/Terms-of-Use)
• Are there specific ToU and PP provisions that demonstrate how the IDEAL RP might deal with Identities in their policies.
• IDESG Logos and Marks in vector graphic form for web sites to use.

UX Questions Specific to the RP example code

1. Demo verification of email (or cell phone) address - will be needed in the future
2. What are the canonical terms for identification?
   1. logon logout register resign
   2. login logoff create remove
   3. signin signout signup signoff
3. Where are the existing UX resources maintained (like scale-free IDESG logo and favicon)
4. User roles - how to model - note that one user can have multiple roles
   1. Join email list (no role)
   2. Registered as a member (has applied)
   3. Accepted as a member (partially manual)
   4. Suspended Member
   5. member of an organization
   6. voting member of an organization
   7. Officers of the site
   8. Site Admin

Other issues to look at:

• Some method for creating a strong web site identity, e.g. AV Certs (This is complicated for IDESG having two distinct root URLs.)
• Can the IDESG publish a PP that web sites can include as their own by explicit reference or as a result of using the IDESG TrustMark?
• Partnering with a company, later who implements the RP or is a provider to the RP (IdP), to write up our plans as a use case
• Should the example code be available to all comers, or only to members of the IDESG?
• Recording devices that are under the control of the user together with the device capabilities for data capture and display
• While all content on this page is covered by the IPR rules, it should be clear that the content on pages linked from this site may have different ownership rights asserted.

References and Coordination

• The page at Compliant Implementation of RP on ASP.NET gives a more technical description of the process for building a compliant Relying Party web site from scratch.
• The Microsoft web site has a description of the Namespaces in ASP.NET Core that can be used as an alternate identity schema. It was the precursor for the schema used here.

Issues and Comments

• Any comments, suggestions or issues with the best practices or code can be tracked at this site.
• General comments about this web page can be made on the "Discussion" tab at the top of the page.