August 16, 2016 UXC Meeting Page

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USER EXPERIENCE COMMITTEE MEETING NOTES


Attendees:

  • Mary Hodder
  • Ellen Nadeau
  • Suzanne Lightman
  • Tom Jones
  • Jim Kragh
  • Jim Zok
  • Linda Braun, Global Inventures


  • Meeting Minutes
    • The following meeting minutes were unanimously approved: July 19, 2016 and July 26, 2016.

Meeting Notes

  • Current Work and Activities Discussion:

Self-assessment metrics with Noreen Whysel: https://wiki.idesg.org/wiki/index.php/User_Experience_Guidelines_Metrics or here: https://docs.google.com/document/d/1KWDmd9wkIPMSgedpfL0k_UM6AOD740mgNHnzAw8iSaw/edit?usp=sharing

  • Mary has forwarded the document to Jenn Behrens to pass along to groups that need to review. The Privacy Committee will do a formal review and then it will go to other committees.
  • There was a recommendation to give examples in the appendix. Action: Tom volunteered to put together a couple of additional paragraphs on duel task inferences for the document. Tom will look at GitHub or NIST repository for 800-63-3. https://pages.nist.gov/800-63-3/ and https://github.com/usnistgov/800-63-3.
    • Tom had sent some examples to Noreen and she developed a separate document from those examples, titled “User Experience and Trust.” He said it talks about if the user trusts the website and he isn’t sure if that is part of our business. Some committee members felt it fits into the trusted ecosystem. Others felt it is like “boiling the ocean.” Mary will send this document to the UXC for comments for discussion next week. In this committee, (1) we have been discussing whether the individual can be trusted coming into the system and (2) does the individual coming into the system, feel their information is protected within the system.
  • IDESG has hired Sarah Sarah Schacht <sarah@idesg.org> as interim Operations Manager. She has talked with different Board members about what each group was doing. She received feedback that some groups are producing very high level (technical) product and it is not as accessible as it could be, indicating you had to be a security expert to work with security docs or usability expert to work with our docs. Mary said it is complicated to create technology. If someone is not familiar with usability practices, they might agree. The team feels our documents are on track and making them readable for general users is not practical. We dealt with this before when Noreen wrote the introduction. These have to be somewhat technical since we are writing requirements for people who are developers. These are meant to be how to’s.
  • B. Ongoing: Design Pattern Work located here:
  • ISO 9241-1: Ergonomic requirements for office work with visual display terminals (VDTs) — Part 1: General introduction AMENDMENT 1
  • ISO/IEC 40500:2012 Information technology -- W3C Web Content Accessibility Guidelines (WCAG) 2.0 http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=58625
  • Other work upcoming:
    • IDEF Registry review for the Board
  • Mary reported that there are a few hours in Noreen’s contract that we could use to have her interview Board members about the site. Jim Zok, Tom Jones and Jim Kragh are willing to have Noreen interview them. She will compile a list of severe and less severe issues that have come up with the five people during the exit interview. Action: Mary to let Noreen know that Jim, Tom and Jim are willing to be interviewed.
  • Mary said the IDEF Registry team is looking at phase 2 requirements.
  • Election
    • Six members voted for Mary Hodder as Chair of UXC. Action: Linda to send out notice announcing results.
  • Liaisons report
    • Jim Kragh – Healthcare is working with HIMSS and NIST and HHS to see if there is a way to harmonized work prior to a get together in Washington.
  • Jim Zok – Privacy. Met with Standards Committee and updating their docs on one of the standards.
  • Tom Jones – User is defined differently in IDEF Functional Model WG from UXC’s definition.
  • Other business?
  • Ongoing / Future Action Items (3 minutes)
  1. Consider insertions of the word "transparency" in supplemental guidance.
  2. Create another page(s) for UX review of other committees’ requirements

Adjourn

  • Adjourn: Meeting was adjourned at 12:53p.m. ET