Usable Req 2

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USABLE-2. USABILITY ASSESSMENT

Entities MUST assess the usability of the communications, interfaces, policies, data transactions, and end-to-end processes they conduct in digital identity management functions.

SUPPLEMENTAL GUIDANCE

Entities may satisfy this Requirement by confirming that they have conducted a usability assessment of their digital identity management functions. Other Requirements and best practices in this set address their duty to mitigate issues identified in that assessment.

REFERENCES

Consult the UXC Guidelines and Metrics page. An archived version as of October 2015 is stored at: https://workspace.idesg.org/kws/public/download.php/58/User-Experience-Guidelines-Metrics.docx

APPLIES TO ACTIVITIES

REGISTRATION, CREDENTIALING, AUTHENTICATION, AUTHORIZATION, INTERMEDIATION

APPLIES TO ROLES

RELYING PARTIES, IDENTITY PROVIDERS, ATTRIBUTE PROVIDERS, INTERMEDIARIES

KEYWORDS

ASSESSMENT, USABILITY

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