Usable Req 5
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USABLE-5. ACCESSIBILITY
All digital identity management functions MUST make reasonable accommodations to be accessible to as many USERS as is feasible, and MUST comply with all applicable laws and regulations on accessibility.
SUPPLEMENTAL GUIDANCE
Entities should review all accessibility standards and apply what they deem feasible to their sites based upon their legal and regulatory environment.
All entities, when feasible, should provide equivalent access to and use of information and systems to users with disabilities that is comparable to the use and access by those who are users without disabilities.
All sites should provide all feasible functionality to any user with a compatible internet connected device as those available to individuals without disabilities.
User with disabilities should have access to documentation tailored to their needs, as is feasible.
User-Centered Design that accounts for accessibility issues should be used whenever possible.
The specific requirements applicable to particular vertical industries (health, finance, etc.) should also be reviewed and applied when relevant.
REFERENCES
Some existing relevant standards and regulations include:
Section 508 contains information about accessibility: https://www.section508.gov/
For example, see ISO 9241 (2010) "Human-centered design processes for interactive systems" and ISO/IEC 40500 (2012) Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0
Consult the UXC Resources page for examples of non-normative UX practices. An archived version as of October 2015 is stored at: https://workspace.idesg.org/kws/public/download.php/60/UXC-Resources.docx
APPLIES TO ACTIVITIES
REGISTRATION, CREDENTIALING, AUTHENTICATION, AUTHORIZATION, INTERMEDIATION
KEYWORDS
ACCESSIBLE, ACCOMMODATION , DESIGN, USABILITY
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